6 Challenges in On- and Offboarding, Which Identity Lifecycle Management Saves You From

There are many challenges associated with the on- and offboarding of new users in the organization’s IT systems. At least, if the processes are done manually. We have collected 6 challenges that you will get rid of with an automated Identity Lifecycle Management solution.

When it comes to managing employees and their career paths throughout the organization, one cannot avoid encountering several challenges. When a new employee starts in the workplace, the employee must be quickly onboarded and assigned the right application access so that he or she can effectively live up to his or her work tasks. When the employee leaves the organization again one day, they must be immediately deprived of all his or her access. This prevents the organization’s data security from being compromised.

Without the right automated tools, the on- and offboarding processes can be an administrative nightmare that consumes large amounts of time and creates fertile ground for errors in access allocation. These mistakes can have major consequences.

However, an automated solution for Identity Lifecycle Management (ILM) can overcome some of the typical challenges associated with both onboarding and offboarding.

Challenge: No one knows what level of access the employee should have

Every time a new employee joins the organization, he or she must have access to the right systems and a range of applications. However, those responsible for allocating access do not always have a full overview of which accesses are relevant to employees in that particular role. This can result in the employee being given too few or too many accesses, which challenges efficiency and security, respectively.

Based on roles, an Identity Lifecycle Management solution will automatically assign the employee the accesses that fit the position in the organization that the employee fills.

Challenge: The employee spends a long time waiting for access

It is crucial – for both the employee and the company – that a new employee does not waste his or her first day of work waiting for access to the right systems and applications to fall into place. With an automated Identity Lifecycle Management solution, it is easy for the organization to ensure that the accesses are in place as soon as the employee enters the workplace.

Challenge: Temporary accesses and frequent on- and offboarding are difficult to manage

Far from everyone needs the same access at all times. In connection with cross-cutting project work or internal temporary positions, it is common for some employees to need access to special it-applications for a limited period.

The challenge may arise when the period ends, and access may not be shut down properly. An automated Identity Lifecycle Management solution ensures that accesses are automatically removed as soon as they are no longer needed. This prevents unauthorized access to data in the best possible way.

Challenge: Issues arise when external users must participate in the work

Most organizations have an ongoing need to involve, for example, consultants and partners in their IT environment. It is usually a manual process and can create data security challenges. Especially if the accesses are not shut down when they are no longer current.

With an Identity Lifecycle Management solution, the organization can create time-limited accesses. This means that external users’ access to IT systems and applications expires automatically when their access needs cease.

Challenge: Employees accumulate access during their employment

If an employee stays in the organization for many years, an unusual number of accesses to different applications can accumulate during a career. Most of those accesses usually have no relevance to the employee’s current position.

If accesses are managed manually, it is easy to forget to remove the accesses that belonged to the old position, while making sure to create the accesses that belong to the new one. In this way, the organization loses the overview of who has access to what, and the risk of both intentional and unintentional data misuse increases. But an automated Identity Lifecycle Management solution removes all old, irrelevant access. This happens as soon as the employee changes to a new position in the organization.

Challenge: Accesses are not shut down when the employee leaves the company

As soon as the employee leaves the company on his or her last day of work, it is alpha omega that the employee’s accesses are removed immediately. If that process does not take place via an automated solution, but via manual access closure, the risk of access being overlooked increases. It can also happen that the closure is postponed in favour of other (equally urgent) work tasks or perhaps completely forgotten.

User accounts that are not actively used but still have access can be easily exploited to gain unauthorized access to sensitive data and resources. With an automated solution, however, all access will be deactivated as soon as the employee’s last working day is entered into the system.

Want to see how Identity Lifecycle Management works in practice?

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